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Support is an essential and important part of web development services. We realize this and place special emphasis on providing a wide range of cost effective support options.
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E-Mail / Outlook Express


Setting up Email Accounts with Outlook Express Flash / Non Flash

Still having problems after setting up your emails? Troubleshoot.

cPanel (Flash Movies)

FTP (Flash Movies)

FrontPage (Flash Movies)

Change Your DNS (Flash Movies)

Email Trouble Shooting

  • Make sure your user name and password is all lowercase.
  • Make sure you have created the email address in your control panel.
  • Change the user name to the full email address. Example: username@domainname.com

Still not working?

  • Change your incoming and outgoing mail servers from mail.yourdomain.com to the ip address listed in your welcome email.

Are you able to receive emails but not send?


If you can receive mail but aren't able to send this means one thing.....

Your internet provider is blocking you from using anyone's outgoing mail servers but their own. Many major ISP's are blocking outgoing emails. The reason they do this is to prevent you from using their internet connection for spamming purposes. You will still be able to send emails, but only by using your ISP'S outgoing mail server. Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.


We also have exim running on port 26 for this very reason. A possible work around is to change your outgoing mail to port 26

Are you able to send emails but not receive?

Either your domain is out of disk space, or your e-mail address itself is out. You will need to increase the amount of disk space to receive mail again.

Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. you will need to click > tools > options >  general > and disable where it says "check for new messages every xx minutes"  If you do not want to disable it just set it to check less often. keep in mind the more computers you have auto checking or checking the mail the quicker you will hit this limit.

 


 

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Please fill in the form below and send it to us; we will tell you the exact price for your project, for free, without any obligation for you. The fields marked with * are mandatory.

 

 

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URL of your site (if exist):
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What existing sites have a similar look and feel to what you want ( if any )?
Who is the target audience ? (e.g. demographics, entertainment, industry) *
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Do you need Search Engine Optimization and Submission to Major Search Engines ?
Please include any additional comments about your request to help us better ascertain your needs and serve you better :
 
For customers who needs a more precise offer,please fill in the New Client form and we will get back to you with our best possible offer. Click Here To Start Filling the online Questionnaire.

 

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